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Page 6: On the Found New Hardware wizard screen, click Locate and install driver software: On the Custom Setup dialog: Page of 77 Go. Page 8: Restore password. IF you want to back up. My Passport Model Number: The initial Backup screens only appear one time—when you install the WD SmartWare software on your computer. If you have more than one supported My Passport drive connected to your computer, select the one that you want to erase. External Hard Drive Series: My passport wdbbepabk My passport wdbkxhabk My passport wdby8lbbk My passport wdby8lbbk. If you have more than one supported My Passport drive connected to your computer, select the one that you want to remove password protection from.